Staveleigh Medical Centre: 0161 304 8009

All GP practices are required to declare the mean earnings for GPs working to deliver NHS services to patients at each practice.

The average pay for GPs working in Staveleigh Medical Centre in the last financial year (2018/19) was £93,270 before tax and National Insurance. This is for 2 full time GPs and 2 part time GPs who worked in the practice for more than six months.

Updated March 2020.

Our flu vaccination programme for 2020-21 will commence mid-September 2020. Eligible patients will be contacted to book in for an appointment for their free flu jab at the surgery.

Due to COVID-19, we will be strategically inviting certain groups of people, such as particularly vulnerable people, in for reserved slots. This might mean that friends and family may be invited for their vaccine at different times, however we will try our best to accommodate where possible.

What to expect when having your flu vaccine?

Having a flu vaccine is a very simple procedure. Your appointment won't last more than a few minutes. Due to COVID-19 we have put a few extra measures in place to maintain safety of patients and staff:

Social Distancing

Please abide by the social distance markers when waiting to enter the surgery. We have restricted the number of people entering the surgery so we apologise in advance that we may ask you to wait outside until your appointment slot.

Face Coverings

All patients are asked to wear a face covering when entering the surgery. If you do not feel comfortable wearing a face covering we ask that you try to wear one which you find most comfortable and should you experience any discomfort whilst inside, speak to a member of staff before removing your face covering - Please remember our premises are used by vulnerable patients and health workers.

Hand Sanitiser

When entering the surgery you will be asked to sanitise your hands. We have hand hygiene points available.

Staff in PPE

We may look a little different to normal as staff will be in Personal Protective Equipment which may include gloves, apron, mask and face shield. This is to protect patients and staff. We know this may look scary so we try our best to remind you its still us under the mask.

Layout

The surgery will look a little different when attending your flu jab. There is no reception and you will report to one of our coordinators who will be at the surgery entrance to direct you for your flu jab. (If you are attending the surgery for a reason other than a flu jab, you will be asked to report to our temporary reception located in the surgery car park).

When it is time for your flu jab, our staff will direct you in the surgery to one of our "bays" which have been temporarily set up in the waiting room. this is to prevent as much contact as possible. You will be the only patient in this area during your appointment and will only be inside the surgery for as long as is needed.

You Can Help Us

Please only call to book in for your flu jab when we have contacted you. This is because the appointments have been strategically staggered to accommodate certain groups of patients.

Only you as the patient will be allowed into the surgery (except for patients who are children or patients who require a carer). If you would feel more comfortable having a family member or friend present throughout your appointment please contact the surgery beforehand. The surgery can also offer both male and female chaperones who can be present for your appointment.

We advise that you wear a short sleeved top when attending your flu jab appointment. It would also really help us if you were able to remove any coats, jackets and bags ready for your jab.

Please note that there is no patient parking available at the surgery. This is for health and safety as the surgery car park is currently being used as a temporary reception area for patients to report to.

Who should have the flu vaccine?

Flu is an unpredictable virus that can be unpleasant, but if you're otherwise healthy it'll usually clear up on its own in about a week.

It can cause severe illness and even death among vulnerable groups, including older people, pregnant women and people with an underlying health condition.

Certain people are more likely to develop potentially serious complications of flu, such as bronchitis and pneumonia.

These people are advised to have a flu vaccine each year.

 

People who should have a flu vaccine

The injected flu vaccine is offered free of charge on the NHS to people who are at risk.

This is to help protect them against catching flu and developing serious complications.

You should have the flu vaccine if you:

  • are 65 years old or over
  • are pregnant
  • have certain medical conditions
  • are living in a long-stay residential care home or another long-stay care facility
  • receive a carer's allowance, or you're the main carer for an elderly or disabled person whose welfare may be at risk if you fall ill
  • live with someone who's at high risk of coronavirus (on the NHS shielded patient list) or you expect to be with them on most days over winter

Later in the year, the flu vaccine may be given to 50-64-year-olds. More information will be available later in the autumn.

However, if you are aged 50-64 in an at-risk group, you should not delay having your flu vaccine.

Flu vaccine for children

The flu vaccine is free on the NHS for:

  • children over the age of 6 months with a long-term health condition
  • children aged 2 and 3 years on 31 August 2020 (that is, born between 1 September 2016 and 31 August 2018)
  • children in primary school
  • children in year 7 (secondary school)

Children aged between 6 months and 2 years who are eligible for the flu vaccine will receive an injected flu vaccine.

Children eligible for the flu vaccine aged between 2 and 17 will usually have the nasal spray flu vaccine.

65s and over and the flu vaccine

You're eligible for the flu vaccine this year (2020 to 2021) if you're aged 65 and over on 31 March 2021 (that is, you were born on or before 31 March 1956).

So if you're currently 64 but will be 65 on 31 March 2021, you do qualify.

It's important that you benefit from having the most effective vaccine.

For those aged 65 and over you'll usually be offered the adjuvanted trivalent vaccine. This vaccine contains an adjuvant that helps the immune system make a stronger response to the vaccine.

Pregnant women and the flu vaccine

If you're pregnant, you're advised to have the injected flu vaccine, regardless of the stage of pregnancy you have reached.

That's because there's strong evidence to suggest pregnant women have an increased risk of developing complications if they get flu.

If you're pregnant, you'll benefit from the flu vaccine because:

  • it reduces your chance of getting serious complications of flu, such as pneumonia, particularly in the later stages of pregnancy
  • it reduces your risk of having a miscarriage, or your baby being born prematurely or with a low birthweight, because of flu
  • it'll help protect your baby, as they'll continue to have some immunity to flu for the first few months after their birth

It's safe to have the flu vaccine at any stage of pregnancy from conception onwards.

New GDPR rules come into force on the 25th May 2018 please click notice for information Practice Notice GPDR

More information can be found on the further information page on the website or call into the practice.

 

Information about you and the care you receive is shared, in a secure system, by healthcare staff to support your treatment and care.

It is important that we, the NHS, can use this information to plan and improve services for all patients. We would like to link information from all the different places where you receive care, such as your GP, hospital and community service, to help us provide a full picture. This will allow us to compare the care you received in one area against the care you received in another, so we can see what has worked best.

Information such as your postcode and NHS number, but not your name, will be used to link your records in a secure system, so your identity is protected. Information which does not reveal your identity can then be used by others, such as researchers and those planning health services, to make sure we provide the best care possible for everyone.

You have a choice. If you are happy for your information to be used in this way you do not have to do anything. If you have any concerns or wish to prevent this from happening, please speak to practice staff or download a copy of the leaflet “How information about you helps us to provide better care”. below

We need to make sure that you know this is happening and the choices you have.

How information about you helps us to provide better care

Care Data - Frequently Asked Questions

You can find out more on the NHS England Care Data website

Greater Manchester (GM) Care Record

Each health and care organisation in Greater Manchester collects information about you and keeps records about the care and services they have provide. The GM Care Record pulls together this key information about you from these different health and social care records and displays it in one combined record. This enables health and social care staff to find key information about your care in one place which helps them to make the most informed decisions and provide the best care to you as a patient or service user. It is also essential that health and social care staff have access to the most up to date information including alerts that may be helpful for staff involved in your care.

We also remove or scramble the information that identifies you such as your name, address, and date of birth so that we can use this information to better plan our services, make sure that we are providing the best care, and for research into different conditions.

Health Innovation Manchester works across Greater Manchester’s Health and Care system and is rolling out the GM Care Record on behalf of our partners.

GM Record Privacy Policy

 

 

Symptoms

The most common symptoms of coronavirus (COVID-19) are recent onset of:

  • new continuous cough, and/or high temperature
  • high temperature
  • a change or loss in sense of smell or taste

For most people, coronavirus (COVID-19) will be a mild infection.

Click the Coronavirus book for more information on what is Coronavirus.

Click the Coronavirus Vocabulary Guide for a useful vocabulary guide.

Click here for latest advice.

Patient Information on Changes to our Practice

Due to advice on restricting unnecessary contact between people, some routine appointments may be suspended or conducted first through a telephone or video consultation. However working differently does not mean we are not here for you.

Our usual entrance will be locked. Please report to the reception office window located in the car park for all appointments, enquiries and prescription requests. Don't worry we have signs to guide you.

Remember to keep a safe distance from other patients.

The practice will undergo a full clean down between any face to face appointments which have been staggered to allow no more than 2 patients in at any one time.

Repeat prescriptions should be ordered using the NHS App or our online services.

We might look a little different as we will be wearing PPE such as masks and face visors. Don't worry it is still us.

We recommend that patients keep checking our website for up to date information on our services and the latest COVID-19 advice.

We are asking all patients to wear a face covering when on-site for the safety of staff and other patients.

Based in the heart of Stalybridge, we are a purpose built medical centre providing NHS services with approximately 6,700 registered patients. We care about people. Our mission is to provide the right CARE for the right PEOPLE and the right TIME. We are part of the Tameside and Glossop Clinical Commissioning Group (CCG) and the Stalybridge Primary Care Network (PCN). We are currently welcoming new NHS patients.

Get Well, Keep Well

Of course, we're not just here for when you are unwell; our team of healthcare professionals, patient advisors and practice staff are on hand whatever your needs may be whenever that time may be. After all, our mission and values are about providing the right care to people at the right time.

As well as urgent and routine medical appointments at Staveleigh, we partner with a number of local healthcare and well-being service providers who host weekly clinics with us to promote good optimum health and well-being across the community.

Our team of patient advisors are trained to answer your calls, greet you at reception and welcome you to our surgery. They are experts on our services and can help you decide which service is best for you. Sometimes our team may ask you some personal details and information on what symptoms or problems you are having. This is called "triaging" and by providing as much information as possible, we can assess which appointment may be best suited to you.

Our Team

We believe that not only do we have the best patients, we have the best team. Click HERE to meet our team and find out more information.We are obliged to inform all our patients that you now have a Named Allocated GP.

You can still see any GP of your choice and this does not affect your registration with the Practice. (Please note that the GP name at the bottom of your prescription is your allocated GP) If you wish to change this please let us know.

We are a Training Practice

Since PEOPLE is at the mantra of what we do, we put emphasis on investing in people and we proud to be an accredited training practice. This means alongside our practice team, patients may also get to meet trainee doctors, student nurse, medical students and apprentices we have on placement with us.

Armed Forces Covenant

At Staveleigh we have signed up to the Armed Forces Covenant and we recognise the value Serving Personnel, both Regular, Reservists, Veterans and military families contribute to our business and our country.

There is a new Central NHS Computer System called the Summary Care Record (SCR). It is an electronic record which contains information about the medicines you take, allergies you suffer from and any bad reactions to medicines you have had.

Why do I need a Summary Care Record?

Storing information in one place makes it easier for healthcare staff to treat you in an emergency, or when your GP practice is closed.

This information could make a difference to how a doctor decides to care for you, for example which medicines they choose to prescribe for you.

Who can see it?

Only healthcare staff involved in your care can see your Summary Care Record.

How do I know if I have one?

Over half of the population of England now have a Summary Care Record. You can find out whether Summary Care Records have come to your area by looking at our interactive map or by asking your GP

Do I have to have one?

No, it is not compulsory. If you choose to opt out of the scheme, then you will need to complete a form and bring it along to the surgery. You can use the form at the foot of this page.

More Information

For further information visit the NHS Care records website

If you are please let us know - we may be able to help you

There is a wealth of information on the NHS website about carers and caring. Below are some links into the site that we hope you will find useful.

Contact Carers Direct

Telephone
0808 802 0202
Helpline Information
http://www.nhs.uk/carersdirect/carerslives/updates/pages/carersdirecthelpline.aspx
Email
CarersDirect@nhschoices.nhs.uk
Office Hours
Lines are open 8am to 9pm Monday to Friday, 11am to 4pm at weekends. Calls are free from UK landlines.

Finance and Law

Help claiming benefits, looking after your bank balance and understanding the legal issues of caring.

  • Benefits for carers

    Directing carers to the benefits that can help them in their caring role

  • Benefits for the under-65s

    Advice and information on helping the person you look after get the benefits that they are entitled to.

    Benefits for the over-65s

    Advice and information on financial support for older people with a disability or illness.

  • Carer's Assement

    How your benefits maybe affected after the death of the person you look after and what happens to their benefits

  • Other benefits

    Advice for carers and the people they are looking after on claiming a whole host of other benefits unrelated to their disability or caring

In the unfortunate event that a person has passed away, there are three things that must be done in the first few days;

  • Get a medical certificate from your GP or hospital doctor (this is necessary to register the death)
  • Register the death within 5 days (8 days in Scotland). You will then receive the necessary documents for the funeral.
  • Make the necessary funeral arrangements.

Register the death

If the death has been reported to the coroner (or Procurator Fiscal in Scotland) they must give permission before registering the death.

 

You can register the death if you are a relative, a witness to the death, a hospital administrator or the person making the arrangements with the funeral directors.

You can use the ‘Register a Death’ page on the gov.uk website that will guide you through the process. This will also explain the registration process for Scotland and Northern Ireland.

Arrange the funeral

The funeral can usually only take place after the death is registered. Most people use a funeral director, though you can arrange a funeral yourself.

Funeral directors

Choose a funeral director who’s a member of one of the following:

 

These organisations have codes of practice - they must give you a price list when asked.

Some local councils run their own funeral services, for example for non-religious burials. The British Humanist Association can also help with non-religious funerals.

Arranging the funeral yourself

Contact the Cemeteries and Crematorium Department of your local council to arrange a funeral yourself.

Funeral costs

Funeral costs can include:

  • funeral director fees
  • things the funeral director pays for on your behalf (called ‘disbursements’ or ‘third-party costs’), for example, crematorium or cemetery fees, or a newspaper announcement about the death
  • local authority burial or cremation fees

Funeral directors may list all these costs in their quotes.

Confidentiality & Medical Records

The practice complies with data protection and access to medical records legislation. Identifiable information about you will be shared with others in the following circumstances:

  • To provide further medical treatment for you e.g. from district nurses and hospital services.
  • To help you get other services e.g. from the social work department. This requires your consent.
  • When we have a duty to others e.g. in child protection cases anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.

If you do not wish anonymous information about you to be used in such a way, please let us know.

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.

Freedom of Information

Information about the General Practioners and the practice required for disclosure under this act can be made available to the public. All requests for such information should be made to the practice manager.

Access to Records

In accordance with the Data Protection Act 1998 and Access to Health Records Act, patients may request to see their medical records. Such requests should be made through the practice manager and may be subject to an administration charge. No information will be released without the patient consent unless we are legally obliged to do so.

 

Complaints

Customer service formWe make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the practice manager who will deal with your concerns appropriately. Further written information is available regarding the complaints procedure from reception.

Violence Policy

The NHS operate a zero tolerance policy with regard to violence and abuse and the practice has the right to remove violent patients from the list with immediate effect in order to safeguard practice staff, patients and other persons. Violence in this context includes actual or threatened physical violence or verbal abuse which leads to fear for a person’s safety. In this situation we will notify the patient in writing of their removal from the list and record in the patient’s medical records the fact of the removal and the circumstances leading to it.

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