SystmOnline
Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
- Online
Use our Online GP System – SystmOnline - In Person
Hand your repeat slip into reception with the required items clearly marked - By Post
Send it to us with a stamped addressed envelope if you want us to post it back to you. - We do NOT take repeat prescription requests over the phone or email.
These accounts show you all your repeat medicine and dosage and you can choose the ones you need.
Collecting your prescription
You can usually collect your prescription from the pharmacy 2 working days after you have ordered it.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- OIn the app or website where you order repeat prescriptions
- At your GP practice
- At any pharmacy that accepts repeat prescriptions
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription:
- Phone our Reception on 0161 304 8009
- Fill in our medication query form.
Medication reviews
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Electronic Prescriptions
Your prescription can be sent electronically to your nominated chemist. If you use a regular chemist, let us know so that your prescriptions can be sent directly to them. This allows you to collect your medicines direct from your chosen pharmacy without the need to visit the surgery. Please see your pharmacist for details or ask one of our receptionists for more details
Prescription charges
Find out more about prescription charges (nhs.uk).
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.